Wednesday, June 8, 2016

Travel Review: Four Points by Sheraton Niagara Falls

When it come to staying over night in Niagara Falls, Ontario Canada - depending on where you choose to stay it can get quite costly. That is why most people planning a getaway to Niagara Falls now look for great deals on webpages such as Groupon. That is exactly what my wife and I did and this resulted in us being able save a lot of money. We were able to reserve a city view room at the Four Points by Sheraton located on Fallsview Blvd, which included a $70 food voucher to Ruth Chris Steak House. We were pretty excited when we arrived as this would be our first time staying in a more upscale hotel. This year we were joined by a friend who stayed in his own room at the hotel as well. Check in went perfectly, I was even able to find an accessible parking spot directly in front of the main entrance. So right away there was no worry about parking. Eventually we headed up to our room to freshen up before we headed out for the evening. Our plan was to relax for a bit then head over to the Casino, then in a few hours go to dinner at the Ruth Chris Steak House. I knew it was going to end up being a long day, but I was thankful knowing that we had a nice hotel room awaiting us that I really looked forward to sleeping in at the end of our day. 

Lord of the Dance
So our night began at Ruth Chris Steak House for dinner, the $70 voucher went a long way in helping cover the costs of an expensive dinner. The food was absolutely amazing and the portion size was perfect, almost too much to each. We all left feeling pretty full after a very satisfying dinner.
After a short rest in our room it was time for me to meet up with our friend to go see the Lord of the Dance show. Thankfully ahead of time my friend asked for accessible seating, but when we arrived I was a little surprised to find one small step down to my seat. Thankfully it was too much to deal with and worked out just fine. After the show we met back up with my wife and we went to into the Casino. Best of all we had been given a free $25 credit to play in the Casino simply for booking our stay through Groupon. Eventually I was feeling pretty tired but I had no worries as I knew our evening would end with a good nights sleep back in our hotel room. At least that was the plan but it didn't happen. This is when our stay at the Four Points by Sheraton became a very unpleasant one.    

This is due to the fact that the Four Points by Sheraton is located directly across from an outdoor night club known as the Bull Market. This night club plays music so loudly that all you can hear is the bass pumping in your hotel room. We tried our best to fall asleep but the constant pounding of bass made this an impossible task. So I did called down to the front desk to ask if anything can be done and to maybe get and idea of how long this might last. I was told I was not the first person to complain and that there was simply nothing they could do. Sadly the music kept getting louder and it even went past 2 am actually ending a half hour later at 2:30 am. At that point we were finally able to fall asleep, a whole 2 hours after we hoped to be enjoying a good nights sleep. In the morning we awoke extremely tired and in my case I was feeling physically weak and exhausted. When we checked out the front desk clerk asked us how our stay was. So we told her and she simply said she was sorry and that they have been having an issues with the club ever since it opened three month ago, but that there was nothing they could do. She also told us that other guests had called the police, but that they can't do anything either. I am guessing that certain bylaws actually allow businesses like the Bull Market to play loud music all night long.

This experience did end up ruining our stay at the Four Points by Sheraton, a nice hotel that I wish warned us of this issue ahead of time. Little did we know that the biggest mistake we made when reserving a room was choosing the city view. I do feel pretty bad for the Four Points by Sheraton as I am sure the Night Club across the street will have an affect on their business. After our experience we now know that the Four Points by Sheraton may not be the best place to stay if you want to have a good night sleep.


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